Running more than one branch without driving to every one

Growth tends to break the systems that worked for one site. Here is what to fix before you open the second.

The first branch is run by the owner. The second is run by a manager and a phone call. By the third, you are looking at numbers that arrive late and do not agree.

Share what should be shared

One catalogue and one set of prices, with branch-specific overrides where you need them. One list of staff roles and permissions. Stock counted per branch, so a shortage in one is visible from another.

Look at all branches on one screen

The owner question is simple: how did every branch do yesterday, and which one needs a call? If answering that takes three phone calls and a spreadsheet, the system is the problem, not the managers.

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